Knowledge Base

Explore by Category

Select a category to quickly find the answers you need.

  • Our jewellery is designed with advanced plating and protective coatings to resist tarnishing. With proper care and storage, your pieces will maintain their beauty for a long time.

  • Yes, our jewellery is made with skin-friendly materials and is generally safe for sensitive skin. However, if you have specific allergies, we recommend checking the product details or contacting us before purchasing.

  •  To keep your diamond jewellery looking its best:

    • Avoid contact with harsh chemicals, perfumes, and lotions
    • Remove your jewellery before swimming, bathing, or heavy activities
    • Store each piece separately in a soft pouch or jewellery box
    • Gently clean with a soft cloth after wear to maintain its shine
    • For lasting brilliance, we recommend professional cleaning from time to time

  • We provide a detailed size guide on each product page, or you can access it here. For rings, we recommend measuring your finger with a strip of paper at the end of the day, when the finger is at its largest. You can then match the measurement on our Ring Size Chart to find your size. If you are still unsure, please feel free to connect with us and we will be happy to help.

  • Custom and personalised orders typically take 10 to 15 business days to produce, depending on the complexity of the design. Once your piece is ready, the standard shipping time will apply. We will keep you updated at every stage. If you need your order to be delivered by a specific date, please contact us before you place your order, so we can confirm availability.

  • Yes, we offer customisation options to create your perfect piece.

  • Typically within 5–10 business days depending on the design.

  • Yes, all diamonds are ethically sourced and come with certification.

  • No, we offer only natural diamonds.

  • We accept returns and exchanges within 14 days of delivery, provided the item is unworn, undamaged, and in its original packaging. Please note that custom or personalised pieces are non-refundable unless they arrive faulty. To initiate a return, simply reach out to our team with your order number and we will guide you through the process.

  • Our jewellery is designed with advanced plating and protective coatings to resist tarnishing. With proper care and storage, your pieces will maintain their beauty for a long time.

  • Yes, our jewellery is made with skin-friendly materials and is generally safe for sensitive skin. However, if you have specific allergies, we recommend checking the product details or contacting us before purchasing.

  •  To keep your diamond jewellery looking its best:

    • Avoid contact with harsh chemicals, perfumes, and lotions
    • Remove your jewellery before swimming, bathing, or heavy activities
    • Store each piece separately in a soft pouch or jewellery box
    • Gently clean with a soft cloth after wear to maintain its shine
    • For lasting brilliance, we recommend professional cleaning from time to time

  • We provide a detailed size guide on each product page, or you can access it here. For rings, we recommend measuring your finger with a strip of paper at the end of the day, when the finger is at its largest. You can then match the measurement on our Ring Size Chart to find your size. If you are still unsure, please feel free to connect with us and we will be happy to help.

  • Custom and personalised orders typically take 10 to 15 business days to produce, depending on the complexity of the design. Once your piece is ready, the standard shipping time will apply. We will keep you updated at every stage. If you need your order to be delivered by a specific date, please contact us before you place your order, so we can confirm availability.

  • Yes, we offer customisation options to create your perfect piece.

  • Typically within 5–10 business days depending on the design.

  • Yes, all diamonds are ethically sourced and come with certification.

  • No, we offer only natural diamonds.

  • We accept returns and exchanges within 14 days of delivery, provided the item is unworn, undamaged, and in its original packaging. Please note that custom or personalised pieces are non-refundable unless they arrive faulty. To initiate a return, simply reach out to our team with your order number and we will guide you through the process.